Refund Policy

Thank you for buying our courses and workshops.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you make a purchase of a course or a workshop on website you agree to our Privacy Policy, Terms of Use and the points below.

Cancellation and Refund

Therapiva reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolment, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)

  • In case Therapiva cancels an event, 100% refund will be paid to the participant.
  • If a cancellation is done by a participant 7 days prior to the event, 20% of total paid fee will be deducted and the remaining amount will be refunded back to the participant or full amount can be adjusted towards future events as per the option of participant.
  • If a cancellation is done by a participant within 7 days or less, prior to the event, no refunds will be made. In such case, if the participant insists to join another workshop/ course of the same price or more, participant can get a future credit of the fees paid for the workshop/course he chooses in future. The credit is transferrable to any other participant as well. This credit can be utilized within 12 months.
  • Non-tangible irrevocable goods (“Digital products”)
    We do not issue refunds for non-tangible irrevocable goods (“digital products”) once the order is confirmed and the product is sent. For digital products with recorded videos and resources no refund will be issued.

Note: All refunds will be processed within 30 days of receipt of the refund request.


How do I cancel an order?

Contact Customer Support and inform them of your cancellation via email or call on +91-6363358432.

How long will it take to process my cancellation request?

Once you request the cancellation in your purchase, it will take us a maximum of 30 business days to cancel the purchase and initiate a refund. You will be notified of the same.


In case of a successful order(s) cancellation your money will be refunded back to the payment mode/account that was originally used to make the transaction.

Please note for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Therapiva.

In case you have any questions please Contact us via email at or call on +91-6363358432.